Free Legal Pages for Your Etsy Shop
Privacy, shop terms, refund and shipping policies for your Etsy shop — free to copy and paste.
Etsy handles checkout for you, but as the seller you are still the data controller for your customers and responsible for your own shop policies. A clear privacy policy and refund/return terms reduce disputes, build buyer trust and keep you aligned with consumer-protection rules.
These templates are quick to adapt for a handmade or small-batch shop. Paste the refund and shipping details into your Etsy shop policies, and host a privacy policy you can link from your shop announcement or an about page.
Privacy Policy
You remain the data controller for your customers even though Etsy runs checkout, so a privacy policy is expected.
Terms of Service
Your shop terms — custom orders, processing times, and what buyers agree to.
Refund Policy
A clear refund and return stance reduces cases and builds buyer confidence.
Return & Shipping Policy
Sets return windows, who pays return shipping, and delivery expectations.
Do Etsy sellers need a privacy policy?
Yes. Even though Etsy processes payments, you are the data controller for your customers and privacy laws like GDPR and CCPA still apply to you. A privacy policy is expected.
Where do I put my policies on Etsy?
Etsy has a Shop Policies section for returns, exchanges and shipping. For a privacy policy, host it on a page you control and link it from your shop announcement or about section.
Are these Etsy legal templates free?
Yes — free to copy or download. If you want a version tailored to your products and country, the $2 generators take about a minute.